“Customers first” is the long-standing principle of Qingdao Hisense Hitachi Air Conditioning System Co., Ltd. (hereinafter referred to as “Hisense Hitachi”). We make constant efforts in order to provide high-quality services to the customers. We ensure one-time repairing ratio by improving the maintenance skills; use the training centers to train the staffs of service providers, in order to achieve the cultivation of talented people, to strengthen the capacity of resolving difficult faults and to ensure the timely feedback of technical matters.

In order to provide customers the service of “from being satisfied to being touched”, Hisense Hitachi continuously strives to improve its own quality, to provide quality warranty, professional inspection, maintenance and 24-hour rescue services. All Hisense Hitachi dealer shops are equipped with advanced maintenance equipments, adequate supply of spare parts, to bring customers caring and concern from every detail with standardized process of maintenance services. Meanwhile, through a series of activities of "Hisense Hitachi Service Day" and "Increasing Customer Satisfaction", Hisense Hitachi constantly improves the professional skills of the dealer shops, making the customers experience the colorfulness of lives eventually.